Agents

Agents

An agent is an assistant with its own instructions, model, tools, skills, knowledge and connectors, ready to chat in the workspace.

Open Agents in the sidebar. Every agent in the workspace shows as a card, newest first.

The Agents page with six cards, among them Supplier Onboarding Reviewer at v3, Month-End Close Assistant with a Draft badge, Expense Policy Advisor with Update available, and the built-in Finance Agent

What the page lists

AgentsWhere they come fromWho can change them
Your workspace's agentsCreated in this workspace by any member, in the editor, with Agent Builder, from the catalog or from a ZIP.Anyone in the workspace who can edit agents.
Built-in agentsMade by Alomana and added to this workspace from the catalog. The card shows Alomana as the owner.Nobody in the workspace. Use Duplicate & edit to get a copy you can change.

Alo, Agent Builder and App Builder are in every workspace and cannot be removed, so they are not listed here. Pick them in the composer like any other agent.

Agents belong to the workspace, not to one person: every member sees them. To share an agent with another workspace, see Share and copy agents.

Read a card

On the cardMeaning
Owner and ageWho created the agent and when.
v3The published version people use. Hover for its date.
DraftThe agent has changes that are not published yet, or has never been published. Chats use the published version.
Update availableA skill or prompt template the agent uses has changed; publish the agent to use the change.
Connector logosThe connectors the agent can reach.

Changes reach people only when the agent is published. See Test and publish an agent.

Find an agent

  • Type in Search agents… to match names and descriptions.
  • Select the filter button to narrow by Owner or Tags. Owner appears once agents have more than one owner; Tags lists the tags set on the agents.

The filter menu with Owner and Tags, and the tag list Accounts Payable, Finance, Policy and Reporting

Open and run an agent

Select a card to see what the agent can do before you use it.

The Invoice Checker card opened: created by Daniel Okafor, v8, type Chat, visibility Private, model 3.6 Flash, the Extract Tables capability, the Invoice Matching Rules skill and all workspace files as knowledge

SectionShows
Type, Visibility, ModelModel is the agent's default model, or Workspace default when none is set. Visibility reads Private while you are the workspace's only member, Space once it is shared, and Platform for built-in agents.
CapabilitiesThe tools it can call.
SkillsIts skills and skill sets.
ConnectorsThe data sources and MCP servers it can reach.
KnowledgeThe Library files and folders it searches, or All workspace files.

Start Chat opens a new chat with the agent selected. An agent that was never published shows Publish instead, for people who can publish. Edit opens the editor; see Configure an agent.

Manage an agent

Hover over a card and open ….

The actions menu of the Invoice Checker card with Edit, Fork, Copy to workspace, Export ZIP and Delete

ActionWhat it does
EditOpens the editor.
ForkCreates Copy of name in this workspace, with the same settings, as a draft to publish.
Copy to workspaceCopies the agent into another workspace you belong to. See Share and copy agents.
Export ZIPDownloads the agent as a ZIP you can import elsewhere.
DeleteDeletes the agent after you confirm. This cannot be undone.
Duplicate & editBuilt-in agents only: creates Copy of name in this workspace, as a draft you can change and publish.
Remove from workspaceBuilt-in agents only: takes the agent out of this workspace. See Start from a template.

Create an agent

Select New, or the New agent tile at the end of the grid.

The New menu with New agent, Add from catalog and Import ZIP

OptionUse it toGuide
New agentOpen the editor on a new draft. Fill it in yourself, or describe the agent to Agent Builder in the Build tab.Configure an agent, Build an agent by chatting
Add from catalogAdd or copy a ready-made agent.Start from a template
Import ZIPBring in an agent exported with Export ZIP.Share and copy agents

A new agent can be used only once it is published. Until then it cannot be chatted with, scheduled, picked in Slack or Teams, called by other agents or serve as the workspace's default agent.

Who can do what

With the workspace's default roles:

TaskMemberEditorAdmin
Use, create, edit, test and delete workspace agentsYesYesYes
Publish agents, and re-publish earlier versionsNoYesYes
Add or remove built-in agentsNoNoYes

Admins can change these permissions; see Roles and permissions. The agent a new chat starts with is set by an admin under Chat settings; only a published agent can be the default.

To manage agents with an API key, see Create and configure an agent in the API documentation.

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