AdminWorkspace

Share an agent with a magic link

A magic link opens a chat with one agent for anyone who has the link, without signing in.

You need Manage Workspace Settings to open the page and Create magic links, which Editor and Admin have by default. Your plan must include magic links; otherwise Create Link is greyed out with Available on paid plans — upgrade. Open Settings > Magic Links under Workspace · "name".

  • The link always opens the same agent, and one conversation: everyone who opens it sees and continues the same chat.
  • The conversation, and the files visitors upload, are saved under your account.
  • The page lists only the links you created in this workspace.
  • The Agent list offers only the service agents registered on your deployment. Agents built on the Agents page are not offered.
  • When no service agent is registered, the list shows No agents registered. and Create Link stays unavailable.
  1. Select Create Link.

  2. Enter a Name that tells you what the link is for, choose the Agent and, optionally, turn on Set Expiration Date and pick a date.

    The Create Magic Link dialog named Supplier onboarding questions, with the agent still to choose

  3. Select Create Link.

  4. In Magic Link Created, select Copy URL & Close. The full URL is shown only this once.

Without an expiration date the link works until you revoke it. With one, it stops working after that date.

Use the buttons in the link's Actions column.

ButtonWhat it does
Regenerate URL (preserves history)Creates a new URL and shows it once; the old one stops working. The conversation is kept.
Revoke accessStops the link at once. Regenerate it later to give out a new URL.
Delete permanentlyRemoves the link. Needs Delete magic links, which only Admin has by default.

Last Used shows when someone last opened or used the link.

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