> Documentation index: [/llms.txt](/llms.txt). Every page as one file: [/llms-full.txt](/llms-full.txt).

# Manage members and seats

Manage members and seats [#manage-members-and-seats]

The organization's **Members** page lists its members and pending invitations, each member's organization role, the plan the organization gives them and the credits they used.

You must be an organization **Admin**. Open **Settings** > **Members** under **Organization · "*name*"**.

<img alt="The organization Members page of Acme Group: members on the Unlimited plan, an external member with no plan, the credits each used in the last 30 days, and two pending invitations" src="__img0" />

| Column                  | Shows                                                                                                                                                                            |
| ----------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **User**                | The member's name and email. **External** marks an external member, whose home is another organization.                                                                          |
| **Role**                | Their organization role.                                                                                                                                                         |
| **Plan** or **Seat**    | What the organization gives them; see [Give members a plan](#give-members-a-plan). External members have none: their home organization pays for them.                            |
| **Credits · 30 days**   | Credits they used in the organization's workspaces in the last 30 days. For members whose home is this organization, **+*n* elsewhere** adds what they used in other workspaces. |
| **Status** and **Date** | **Active** with the date they joined, or **Pending** with the invitation's expiry.                                                                                               |

Organization roles [#organization-roles]

| Role                             | Can                                                                             |
| -------------------------------- | ------------------------------------------------------------------------------- |
| **Admin**                        | Open the organization's settings: members, roles, models, billing and deletion. |
| **Member**                       | Belong to the organization and hold its plan. No access to its settings.        |
| Custom roles, such as **Intern** | The same as **Member**, with the workspace limit set for that role.             |

Admins create custom roles and set how many workspaces each role may create on the **Roles** page; see [Set organization roles](/docs/platform/admin/organization/roles). What someone can do inside a workspace is set by their workspace role; see [Set workspace roles](/docs/platform/admin/organization/workspace-roles).

Invite people [#invite-people]

1. Select **Invite Users**.

2. Under **Invite as**, choose:
   * **Member — this becomes their organization**: the organization becomes their home and can give them a plan or seat.
   * **External — keeps their own organization, no seat**: for people whose home is another organization, such as a partner's staff.

3. Enter an email address and choose a role. The list starts on the role new members join with. To invite several people, select **Add users**, or paste a list of addresses to get one row per address.

   <img alt="The Invite Users dialog with Invite as set to Member and one invitee as Member" src="__img1" />

4. Select **Send invite**.

* Everyone gets an invitation, also people who already have an account. It is listed as **Pending** with its expiry date, and works for 7 days.
* Only the invitee can accept it, because they decide whether to switch their home organization and which of their workspaces to bring in; see [Join an organization](/docs/platform/admin/organization/settings#join-an-organization).
* You can invite someone whose home is another organization. You are not told; they choose when they accept, and their organization may refuse external memberships.
* An external member can be invited again as a member; accepting makes your organization their home.

To cancel a pending invitation, open the &#x2A;*⋯** menu on its row and select **Revoke invite**.

Change a member's role [#change-a-members-role]

Choose a role in the member's **Role** list: **Admin**, **Member** or one of your custom roles. An organization needs at least one admin, so the last admin's role cannot be changed and they cannot be removed.

Give members a plan [#give-members-a-plan]

Where Alomana manages your plans, the **Plan** column sets the plan each member gets from the organization.

1. Open the member's **Plan** list.
2. Choose a plan. **Not assigned** means the organization gives them none.

The plan applies at once and has no end date. Where you buy plans yourself, the column is **Seat** instead, and each seat is billed; see [Organization billing](/docs/platform/admin/organization/billing).

External members get no plan or seat from the organization.

Remove a member [#remove-a-member]

1. Open the &#x2A;*⋯** menu on the member's row and select **Remove member**.
2. Confirm with **Remove member**.

* They leave the organization, and the plan or seat the organization gave them ends.
* Their workspace access does not change; remove them from each workspace separately. See [Invite and manage members](/docs/platform/admin/workspace/members-and-invites).
* They can later join another organization.