> Documentation index: [/llms.txt](/llms.txt). Every page as one file: [/llms-full.txt](/llms-full.txt).

# Organization billing

Organization billing [#organization-billing]

The organization's **Billing** page shows who manages the organization's plan, and on deployments with self-serve billing, its seats and payment details.

You must be an organization **Admin**. Open **Settings** > **Billing** under **Organization · "*name*"**.

Members of an organization do not have the personal **Billing** page under **Account**: their plan comes from the organization.

When Alomana manages your plan [#when-alomana-manages-your-plan]

The page shows **Billing is managed by Alomana**. Contact your Alomana account team to change the organization's plan.

<img alt="The organization Billing page saying Billing is managed by Alomana" src="__img0" />

You still choose each member's plan yourself, in the **Plan** column of **Members**. Nothing is charged there. See [Manage members and seats](/docs/platform/admin/organization/members-and-seats).

When you buy seats yourself [#when-you-buy-seats-yourself]

On deployments where your company pays Alomana online, the page shows the organization's plan and seats instead.

| Section         | Shows                                                                                                      |
| --------------- | ---------------------------------------------------------------------------------------------------------- |
| Plan            | The plan, its number of seats and monthly price, its status and its renewal date                           |
| **Seats**       | Each seat type with **Seat**, **Price**, **Members** and **Subtotal**. **Manage seats** opens **Members**. |
| Billing details | The payment details, changed through **Manage billing**                                                    |
| Cancel          | Cancelling the plan. Every seat stays active until the end of the billing period.                          |

* You pay only for seats assigned to members. Assign, change or release seats in the **Seat** column of **Members**.
* A seat offered with an invitation is charged when the invitee accepts, prorated for the rest of the billing period. An invitation that is never accepted costs nothing.
* External members hold no seat; their home organization pays for them.
* If a payment fails, every seat is paused until it is paid, and the page says &#x2A;*A payment failed, so every seat is paused.** Update the payment method with **Manage billing**; Stripe retries the payment.
* If Stripe cannot verify the organization's VAT ID, the seats are paused too, and the page says &#x2A;*We couldn't verify your VAT ID, so your plan is paused.** Correct it with **Manage billing**.

For personal plans, credits and limits, see [Billing](/docs/platform/account/billing) and [Usage and limits](/docs/platform/account/usage-and-limits).